Privacy Policy

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Effective Date: 01/01/2025

Your Village Healthcare Services LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website and use our services.

Information We Collect

We collect personal information when you use our website or engage with our services. This information may include:

1. Contact Information: Name, address, email address, phone number, and other similar details.
2. Health Information: Medical history, treatment plans, and other health-related information as required for the provision of our healthcare services.
3. User Content: Any information, comments, or feedback you voluntarily provide to us through our website or other communication channels.
   

How We Use Your Information

We use your personal information for the following purposes:

1. Service Provision: To deliver the home health care services you request, including creating personalized care plans and coordinating with our team of professionals.
2. Communication: To communicate with you about your care, appointment reminders, and updates regarding our services.
3. Improvement: To improve the quality of our services, website, and user experience.
   

Disclosure of Your Information

We may disclose your personal information to the following entities:

1. Authorized Personnel: Our trained professionals and staff members involved in your care.
2. Service Providers: Third-party service providers who assist us in providing our services, such as hosting our website or processing payments.
3. Legal Requirements: When required by law or in response to a legal process, such as a court order or government request.

SMS Messaging

 SMS consent is not shared with third parties or affiliates for marketing purposes.

Security Measures

We implement security measures to protect your personal information. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. If you wish to do so, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@yourvillagehealth.org